Privacy Policy

Musharaka Capital’s privacy policy (the ‘Site Policy’) demonstrates our commitment to the privacy of our website visitors and the right of privacy throughout the Internet.

Introduction
Musharaka is committed to protecting your privacy, and we understand the importance of managing and safeguarding your personal data in accordance with Saudi laws. We will use your data solely to provide the products and services you have requested and to meet our legal obligations.

This privacy notice applies to all customers and visitors who interact with our website or mobile applications. It aims to inform you about:

The types of data we collect and their purposes.
How we use and share the data.
Your privacy rights.

We are committed to protecting the security of your data and maintaining your trust. This notice covers any personal data related to you and relevant parties, whether provided by you or collected from other sources, in compliance with applicable laws.

How We Collect Personal Data

We collect personal data to provide various products and services to you or relevant parties, to improve our services, communicate with you, and understand your needs. We may receive data from you or other sources in compliance with applicable laws.
The personal data we collect may be in paper or electronic form.
When you visit our website or use our applications, we may collect information about your device, such as your IP address, operating system, and browsing behavior. We use cookies to gather this data, and you can disable them through your browser settings.
Technical data that does not identify an individual is not considered personal data, but if it can identify someone alone or combined with other data, we will treat it as personal data.
If you are a legal guardian for our clients or relevant parties, we will treat your data similarly.
Musharaka reserves the right to refuse to provide services if consent to collect data is not given or if the provided data is inaccurate.
You can choose not to provide personal data, but this may limit your ability to benefit from some opportunities.
We obtain most of your data directly from you and may verify some data with other sources.
We may invite you to subscribe to updates or participate via our website, and if you accept, we will collect the data you provide.
As a client, we may collect your data with your consent to provide our products and handle related business matters.

Types of Personal Data and Processing Methods

Personal Data We May Need to Collect:
Personal data: Name, gender, nationality, national ID or residency number, job title, phone number, email address, signature, date of birth, place of birth, marital status, address, employer or company, and any association with a politically exposed person.

Biometric data: such as signatures, handwriting, and fingerprints.
Credit data: Personal account information, including account numbers.
Feedback data: Data provided when submitting feedback, suggestions, complaints, and participation in campaigns or surveys.

The above data is necessary to provide our services, fulfill contracts, and comply with applicable laws and regulations.

How We Use Your Personal Data
We will use your personal and sensitive data for the purposes and functions mentioned in this notice. When visiting or using our website or applications, we may use your personal data for the following purposes:

Responding to your inquiries and requests.
Providing information about products or services you may be interested in, with your prior consent.
Fulfilling contracts made with you when purchasing a service from Musharaka.
Facilitating your interaction with our website or applications.
Informing you of any changes to the site or applications.
Ensuring that content is displayed effectively on your device.
Maintaining operational security and preventing misuse.
Complying with applicable laws and regulations.
Conducting statistics and analysis for product and service usage without including your personal data.

As a potential or current customer or legal guardian, we may use your data for the following purposes:

Providing products or services to you or relevant parties and verifying identities.
Complying with applicable laws and regulations.
Fulfilling regulatory obligations for Musharaka.
Defending Musharakas’ rights and fulfilling its obligations.
Marketing related products or services with your authorization.
Utilizing administrative and technological services.

The collection and use of data, as described in this notice, will not affect its use for other agreed-upon purposes.

If we use your personal data for purposes other than those mentioned, we will obtain your prior consent.

Legal Basis for Processing
We will process your personal data only if we have a legal basis for doing so.

Changes to Privacy Policy
We comply with applicable laws and regulations regarding data retention. When collecting or processing your personal data, we will store it for the period necessary to achieve the purposes outlined in this notice, in accordance with regulatory and accounting requirements. Data collected from our website or applications is stored on servers within Saudi Arabia, with appropriate security measures applied to protect it.

After the retention period ends, we will destroy, delete, or anonymize the data. If destruction or deletion is not possible, we will securely store the data and separate it from other data. These requirements do not apply to data that must be retained under legal or contractual obligations. We may need to retain your personal data after its purpose is fulfilled in the following cases:

If there is a legal justification for retention under law or for security reasons.
If the data is linked to a legal case requiring retention.
If all personal elements are anonymized.

How We Protect Your Personal Data
Personal Data Security: We prioritize the security of your data. We strive to protect your data from unauthorized access, processing, or damage through physical, electronic, and administrative measures. We are legally responsible for any unauthorized access, disclosure, or deletion that harms your rights.

Strict Security System: We enforce strict procedures to prevent unauthorized access, including access control for employees, confidentiality obligations, and employee training on data security.

Data Disclosure: We will not share your personal data with any third party unless it is necessary for legal compliance or with your consent. When utilizing external service providers, we ensure they adhere to security standards in line with Saudi data protection laws.

Your Responsibility for Data Protection:
You must take care of your account information and verification data, ensuring they are used in a secure environment. This information should not be shared with anyone. If you believe your data has been lost or stolen, you must notify us immediately.

Training and Emergency Response: We provide regular employee training on incident response. In the event of a security breach, we will implement an emergency plan and notify the regulatory authorities about the incident and the measures taken, including mitigation efforts.

How We Share, Transfer, and Disclose Your Personal Data Publicly
Trusted Processing and Sharing: We may disclose your personal data to specified recipients for the purposes mentioned earlier, ensuring appropriate protective measures. These include:

Any member of Musharaka Financial.
Contractors, service providers, or consultants affiliated with us.
Regulatory authorities or other relevant bodies.

We will seek your consent when necessary and inform you of the recipients and the purpose of the processing.

We may share your data with affiliated companies and business partners, ensuring privacy protection arrangements.

Transfer: We will not transfer your personal data to any external party without your consent. In exceptional cases, we may need to transfer data and implement appropriate security measures to protect it.

Public Disclosure: We will not disclose your personal data publicly unless we obtain your consent.

Your Rights Regarding Personal Data
Musharaka Financial is committed to providing high-quality services while respecting your rights under the Personal Data Protection Law and applicable regulations. Your rights include:

Right to Information: You have the right to know how your data is collected and used, the purposes of processing, retention periods, relevant parties, security measures, and your rights in this regard.

Right to Access: You have the right to access your personal data and obtain a copy of it or transfer it to another party.

Exceptions:

Protecting the rights of individuals.
Security or legal requirements.
Potential negative effects on security, international relations, criminal matters, or individual safety.

Right to Update: You can request the correction, completion, or updating of your personal data.

Right to Deletion: You can request the deletion of your personal data when:

We no longer need it for the purposes for which it was collected.
You object to its use.
It has been used unlawfully.
You revoke your consent for its collection and processing.

Right to Object: You can object to the processing of your personal data at any time, particularly for direct marketing purposes.

Right to Withdraw Consent: You can withdraw your consent for the collection and processing of your personal data unless the law requires otherwise. If you have any inquiries or wish to exercise any of your rights, you can contact us directly.