We care about our client and we work to guarantee listening to their suggestions,
handling their complaints and solving their problems.
Policy of Handling Customer Complaints and Suggestions Click here
I certify that the information provided herein are complete, true and accurate. I take full responsibility for incorrectness of these information.
In Musharaka Capital, we abide by the highest level of professional efficiency and integrity in dealing with our customers. Consequently, we appreciate your notes, expectations and suggestions that help us not only for understanding you but also for improving and developing our standards and services in the future.
Musharaka Capital adopts customer satisfaction-oriented concept. We always accept suggestions. We adhere to solving problems once arisen. Complaints are correctly documented and treated quickly, fairly and confidentially.
“Customer Complaint” form is available in Arabic and English at Company Website. You can obtain a hard copy from Company headquarters also.
If the customer (complainant) remains dissatisfied towards Musharaka Capital’s response, that customer shall have the right in escalating the complaint to higher levels:
Musharaka Capital – CEO
Capital Market Authority (Authority)